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Complaints About Goods & Services

Incompetency vs. Attitude

rude receptionist

so here’s the deal, when i am entering any place of business from a doctor’s office to a bank to a hardware store, i expect to be treated as though my business is welcome. working in the service industry myself, i know it is not particularly hard to welcome customers unless they are rude to you first. i’m polite to those receptionists when i enter the doctor’s office, i expect them to return the favor.
now, i get that you hate your tedious job and you want to take it out on me because my job is more fun than yours AND i probably make more money and am 20 years your junior, but IF you MUST be rude to me could you AT LEAST be able to do your job well? i am positive i’d be more patient about your stinky attitude if you were able to help me make an appointment without crossing your eyes at me like i’m asking you to split an atom when i asked you to schedule an appointment for me. you’ve got two options, rudeness or incompetency. you do not get to do both. those two qualities do not go well together. i mean really, you have to be kidding me. especially the old woman who takes my co-pay, seriously, i will reach across that counter and yank the wig off her head if it’s the last thing i do.
so seriously, get your shit together people. you don’t get to be a jerk to me because i am asking you to perform a seemingly simple task that isn’t just a part of your job but it literally IS your ENTIRE job. please believe that the minute i see you raise one eyebrow at me like i am inconveniencing you i will do my best to make sure i am the most unpleasant person you’ve dealt with in years.
and yes, i did use a picture from don’t tell mom the babysitter’s dead for this entry.

By Andrea

3 comments

Added Wednesday February 13th

Kinko's

Your Mac with the newest pirated version of Photoshop is calling you you pretentious asshole.

You know what you are? You are one of two things.
1. You are a poor kid that needs a job in the “tech” field.
2. You are a crappy graphic artist who can’t hack it in the art world so you decide to act like you are better than everyone that comes into Kinko’s

It’s true. You employees think that you are so smart when you don’t even know how to use the machine’s that surround you for your one eight hour shift per week. Practice makes perfect and you have not practiced. I go to Kinko’s when I need copies. It’s nothing hard and I could take care of the math at home, but if I’ve got something that’s 11×17 and need to get it down to print on a standard, 8.5×11 sheet of paper, I understand that there will be extra blank space on the sides due to the ratio difference. Just do what I ask for. I went yesterday with just this situation and said, “Could I have this print copied so that it tiles four on an 8.5×11?”. The guy said he could and then ran an unnecessary $2 print on the color machine even though the print was black and white and proceeded to print four on an 11×17. See my problem? You’re an idiot. It’s simple. I could do it but you approached me so I thought you could do it with less tests than me. Let’s do some basic math to baffle the employees shall we?

If the initial paper is 11×17 and we need it to fit on a page 8.5×11 we have to know where the cropping is going to happen. The first page is going to have to crop down due to the uneven ratios so we have to shrink it down so that the 17 fits into 11.
11/17 = appx. 65%
So there. If we make the print 65% smaller, we can fit it on the desired sheet. There will be about an inch and a half on one side, but we don’t even care about that. So there, we’ve done it. We’ve outsmarted Kinko’s again with 5th grade math.

Stop charging me for your mistake and stop hiring kids that don’t know how to work the machines that you pay them to use.

By Mike Literman

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Added Thursday January 31st