After another long weekend in the restaurant business, I naturally find myself with more to say. I’m gonna cut the bullshit right out of here and get straight to the goods:
When a server is taking your order, don’t keep your head down and speak into your menu. THE SERVER CAN’T HEAR YOU. I am not asking you to stand and shout, but speak at a reasonable volume and preferably don’t have something in or in front of your mouth that will muffle your speech. If you can’t order at a volume and clarity the server will hear, don’t act like you’re annoyed when you’re asked to repeat yourself. Wouldn’t you rather the server heard what you said and you got the right food? Help me help you. Jesus.
Ladies, why are your purses on the floor BEHIND your chair? Do your belongings mean nothing to you? Did you walk into the restaurant and immediately think “perhaps if I set my purse down in this walkway some waitress with sauce-covered shoes will step on it and destroy the bag and its contents! wouldn’t that be fun!?” If you don’t have an extra chair at the table to set it on, between seats or in front of you at your feet are probably more appropriate places than where people are walking.
Another question, why is your blackberry on the table? Even better, why is your $500 iphone on the table? Now chances are, the server won’t spill on the table – but you will. Furthermore, if you’re dumb enough to leave an expensive electronic device on a restaurant table, you’re probably dumb enough to cause the server to drop something, or to grab something off a tray causing the entire thing to pitch sideways…speaking of which…
I know you think the tray with allll the draft beers on it is heavy and you are trying to help, but there is a very careful balance going on when someone is carrying a flat tray with open glasses of heavy liquid. When the server removes a glass, he or she will adjust his or her hand beneath the tray to keep it steady, when you grab a glass off the tray – it falls. Let us remove the drinks from the tray, we’ll appreciate your help as you help us pass them out. Really.
The majority of American restaurants don’t have clamato juice to make bloody caesars. For all you confused Canadians, there is no plum sauce either.
Sentences that begin with the word “gimme” are not made polite by the addition of the word “please” at the end. I am not saying that servers need to hear “may I please have…” in order to not think you’re rude, but if you’re asked what you want, simple replying with the name of the item and the word please is sufficient. Here is a conversation I had recently:
“Can I get you anything else?”
“Gimme a water and get me a plate of sliced limes to go with it…please”
You may feel the urge to tell me that I am being a little ridiculous about what I expect of restaurant guests, but here’s the problem with that. I never broke any of these rules even before I had experience in the industry. For most people in any normal situation, common sense kicks in and people find it effortless to behave completely appropriately. For every bad customer, there are five good ones, but the bad ones can trigger a chain of event that lower the quality of everyone’s experience. I’m just saying, your servER is not your servANT. Learn how to be. It’s not that hard.